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Refund policy

Returns Policy

We really hope you love everything you order from us! But if you are unhappy with your online purchase we will be happy to offer you a full refund or exchange within 14 days, providing items are in a fully resellable condition, unworn & with the labels still attached & you have a valid proof of purchase.
Prior to sending your items back to us, please Email: info@luna-boutique.co.uk 
Stating your returns request & we will issue you a unique reference number, to be placed on the parcel you are returning.

We recommend that you send your items via recorded delivery with tracking as we do not accept liability for any goods lost or damaged in the post.
PLEASE NOTE:

No return on earrings for hygiene purposes
Any items returned in an unsaleable condition will not be accepted.
Strictly no RETURN on SALE ITEMS
Stating your returns request & we will issue you a unique reference number, to be placed on the parcel you are returning.
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